Contact Us

We look forward to hearing from you. Whether you have any questions, suggestions, or cooperation intentions, you can contact us through the following methods

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Contact Methods

2604, Baoli Building, Shenzhen, China
Monday to Friday: 9:00 - 18:00
Saturday to Sunday: Closed

Frequently Asked Questions

Here are some frequently asked questions from customers. If you have other questions, please feel free to contact us

How can I order your products?

You can contact us through our website contact form or directly send an email to info@elitekitbrush.com, and our sales team will respond to your inquiry within 24 hours. For bulk purchases, we offer customized services and preferential prices.

Do your products come with a quality guarantee?

Yes, all our products undergo strict quality inspection and meet international standards. We provide a 12-month quality guarantee. If you receive any product with quality issues, please contact us within 30 days of receiving the product.

Do you support customized products?

Yes, we provide customization services. We can customize product design, color, material, etc. according to customer needs. The minimum order quantity and price for customized products will depend on specific requirements. Please contact us for detailed information.

What is the delivery time for your products?

The delivery time for standard products is usually 15-20 working days, while the delivery time for customized products will depend on the order quantity and complexity, generally 30-45 working days. The specific delivery time will be informed to you after confirming the order.

What payment methods do you accept?

We accept various payment methods such as T/T telegraphic transfer, Letter of Credit (L/C), PayPal, etc. For customers with smaller order amounts, we recommend using PayPal; for large orders, we recommend using T/T telegraphic transfer. Specific payment methods can be negotiated when confirming the order.